"Team sessions" and "players" purchased via this web site are available to be used at any time after purchase and will remain so indefinitely until used.
If for any reason you are dissatisfied after running your session or sessions, whenever you choose to run them, please contact us and explain why you are dissatisfied. At our complete discretion and without prejudice, we may offer a full or partial refund. It is our aim that everyone who chooses to use Global Team Building options are happy that they have done so.
In the event that one or more teams (for team sessions) or players are unable to attend your event or are otherwise unused, these team sessions or players will remain available for future sessions indefinitely until used. Alternatively, you can request a partial refund. We will refund 50% of the purchase fee of unused team sessions or players within 3 months of the purchase upon request.