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Refund Policy

"Team sessions" and "players" purchased via this web site are available to be used at any time after purchase and will remain so indefinitely until used.

When you buy access to one or more team sessions or players via our web site, we offer a 100% money back guarantee within 1 week of the date and time of purchase providing the team sessions or players have not been used. This gives you time to check through the documentation provided and confirm that the activity that you have purchased is suitable for your requirements.

If for any reason you are dissatisfied after running your session or sessions, whenever you choose to run them, please contact us and explain why you are dissatisfied. At our complete discretion and without prejudice, we may offer a full or partial refund. It is our aim that everyone who chooses to use Global Team Building options are happy that they have done so.

In the event that, after running your session, one or more teams (for team sessions) or players were unable to attend, these team sessions or players will remain available for future sessions indefinitely until used.  Alternatively, you can request a partial refund.   We will refund 50% of the purchase fee of unused team sessions or players within 3 months of the purchase upon request.